diff --git a/.github/ISSUE_TEMPLATE/config.yml b/.github/ISSUE_TEMPLATE/config.yml
new file mode 100644
index 000000000..f673e8e5c
--- /dev/null
+++ b/.github/ISSUE_TEMPLATE/config.yml
@@ -0,0 +1,8 @@
+blank_issues_enabled: false
+contact_links:
+  - name: 💡 Have an idea for a new feature?
+    url: https://github.com/beetbox/beets/discussions
+    about: Create a new idea discussion!
+  - name: 🙇 Need help with beets?
+    url: https://github.com/beetbox/beets/discussions
+    about: Create a new help discussion if it hasn't been asked before!
diff --git a/.github/ISSUE_TEMPLATE/feature-request.md b/.github/ISSUE_TEMPLATE/feature-request.md
index 5eb651aac..b15fb4fa7 100644
--- a/.github/ISSUE_TEMPLATE/feature-request.md
+++ b/.github/ISSUE_TEMPLATE/feature-request.md
@@ -1,26 +1,35 @@
 ---
 name: "\U0001F680 Feature request"
-about: Suggest a new idea for beets
+about: "Formalize a feature request from GitHub Discussions"
 
 ---
 
-### Use case
-
-I'm trying to use beets to...
-
-
-### Solution
 <!--
-Do you have a proposal for how beets should work?
-
-Try to be as specific as possible—for example, you could propose the name for
-a new command-line option or refer to the particular ID3 frame you wish
-were supported.
+If you're landing here as a user, we ask you bring up your idea in the
+Discussions (https://github.com/beetbox/beets/discussions).
 -->
 
+### Proposed solution
+
+<!-- What is solution to this feature request? -->
+
+### Objective
+
+<!-- Ref to Discussions -->
+
+#### Goals
+
+<!-- What is the purpose of feature request? -->
+
+#### Non-goals
 
-### Alternatives
 <!--
-Have you tried using an existing plugin to do something similar?
-Is there any current feature that _almost_ does what you need?
+What else could be accomplished with this feature request, but is currently out
+of scope?
+-->
+
+#### Anti-goals
+
+<!--
+What could go wrong (side effects) if we implement this feature request?
 -->
diff --git a/README.rst b/README.rst
index 4a2d8cb10..6cdcd3054 100644
--- a/README.rst
+++ b/README.rst
@@ -81,8 +81,8 @@ Install
 -------
 
 You can install beets by typing ``pip install beets``.
-Beets has also been packaged in the `software repositories`_ of several distributions.
-Check out the `Getting Started`_ guide for more information.
+Beets has also been packaged in the `software repositories`_ of several
+distributions. Check out the `Getting Started`_ guide for more information.
 
 .. _Getting Started: https://beets.readthedocs.org/page/guides/main.html
 .. _software repositories: https://repology.org/project/beets/versions
@@ -90,7 +90,9 @@ Check out the `Getting Started`_ guide for more information.
 Contribute
 ----------
 
-Thank you for considering contributing to ``beets``! Whether you're a programmer or not, you should be able to find all the info you need at `CONTRIBUTING.rst`_.
+Thank you for considering contributing to ``beets``! Whether you're a
+programmer or not, you should be able to find all the info you need at
+`CONTRIBUTING.rst`_.
 
 .. _CONTRIBUTING.rst: https://github.com/beetbox/beets/blob/master/CONTRIBUTING.rst
 
@@ -105,12 +107,19 @@ news and updates.
 
 Contact
 -------
-* Encountered a bug you'd like to report or have an idea for a new feature? Check out our `issue tracker`_! If your issue or feature hasn't already been reported, please `open a new ticket`_ and we'll be in touch with you shortly. If you'd like to vote on a feature/bug, simply give a :+1: on issues you'd like to see prioritized over others.
-* Need help/support, would like to start a discussion, or would just like to introduce yourself to the team? Check out our `forums`_!
+* Encountered a bug you'd like to report? Check out our `issue tracker`_!
+    * If your issue hasn't already been reported, please `open a new ticket`_
+      and we'll be in touch with you shortly.
+    * If you'd like to vote on a feature/bug, simply give a :+1: on issues
+      you'd like to see prioritized over others.
+* Need help/support, would like to start a discussion, have an idea for a new
+  feature, or would just like to introduce yourself to the team? Check out
+  `GitHub Discussions`_ or `Discourse`_!
 
+.. _GitHub Discussions: https://github.com/beetbox/beets/discussions
 .. _issue tracker: https://github.com/beetbox/beets/issues
 .. _open a new ticket: https://github.com/beetbox/beets/issues/new/choose
-.. _forums: https://discourse.beets.io/
+.. _Discourse: https://discourse.beets.io/
 
 Authors
 -------